Information We Collect
When you make a booking, request information, or contact us, we collect personal details such as your name, phone number, email address, and travel preferences. We may also collect location-related details to better plan and deliver your travel experience.
How We Use Your Information
Your information is used to:
- Confirm your bookings and travel arrangements
- Respond to inquiries or customer support requests
- Share trip updates, confirmations, or changes
- Offer personalized travel recommendations if requested
- Improve our services through feedback and preferences
We do not sell, rent, or share your personal information with third parties for advertising or promotional purposes.
Communication and Updates
You may receive emails or messages related to your trips, travel updates, service notifications, or exclusive offers. These communications are meant to improve your experience with us and keep you informed.
Opt-Out Instructions
If you no longer wish to receive promotional messages or offers, you may opt out at any time by emailing [email protected] with the subject line “Unsubscribe”. Your request will be processed within 5 business days.
Data Storage and Security
All personal information you provide is securely stored and only accessible by authorized personnel. We use industry-standard security practices to protect your data from unauthorized access, misuse, or alteration.
Cash Handling and Payment Info
We only offer Cash on Delivery (COD) for payments related to your bookings. We do not store or collect any bank details, credit/debit card information, or digital payment data.
Third-Party Services
In cases where we work with verified travel partners (such as hotel or transport providers), your basic information may be shared solely to fulfill your travel experience. These partners are only given access to what’s necessary and are expected to handle your data responsibly.
Changes to This Policy
We may revise this policy occasionally to reflect updates to our services or communication practices. All changes will be posted here, and continued use of our services means you accept the revised terms.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, you can reach us at [email protected]. We are happy to help.